Data Protection Declaration and Consent to the Use of Data on www.stores-volets.ch

As data protection is essential for respecting your privacy, our internal procedures guarantee that data collection and processing comply with current Swiss legislation. Your trust is one of our priorities, and to ensure you feel secure when browsing our website, we provide you with detailed information on the subject below.

By approving the data protection declaration set out below, you consent to CS Stores Sàrl collecting, processing, and using your personal data in compliance with data protection laws and the other provisions below.

Table of Contents

  1. Liability
  2. Collection, Processing, and Use of Your Personal Data
  3. Credit Check
  4. Web Analysis
  5. Social Networks
  6. Right to Information

 

1. Liability

The entity responsible for the collection, processing, and use of your personal data in compliance with data protection legislation is CS Stores Sàrl.

If you wish to object to the collection, processing, and use of your data by CS Stores Sàrl in accordance with all or part of these data protection provisions, you may send your objection by email, fax, or letter to the following contact details:

CS Stores Sàrl

Chemin Delay 3
1214 Vernier

Phone: +41 22 342 14 33

Email: info@stores-volets.ch

 

2. Collection, Processing, and Use of Your Personal Data

2.1. Personal Data

Personal data means any information relating to an identified or identifiable natural person, directly or indirectly, by reference to an identification number or to one or more factors specific to them. For example, your name, telephone number, address, or all the data you provide to us when registering and creating your customer account. Statistical data that we collect, for example, when browsing our online sales site and which cannot be directly linked to your person, are not covered by this declaration. This includes, for example, statistics indicating which pages of our site are visited most frequently.

 

2.2 Customer Account

Every customer who registers on our site has direct, password-protected access to the data stored with us. Through your customer account, you can view data concerning your past, current, or recently shipped orders. You can also update your addresses, payment preferences, and other data at any time. You agree to treat your personal access data confidentially and to prevent any unauthorized third party from accessing it. We decline any responsibility in the event of problems related to the misuse or inappropriate use of passwords.

 

2.3 Collection, Processing, and Use of Your Personal Data

We strictly comply with the legal provisions of the Federal Act on Data Protection and the Electronic Media Act when collecting, processing, and using your personal data. We collect, store, and process your data for the complete fulfillment of your purchase, for our customer and technical service, and for internal marketing purposes. Your personal data is only communicated to third parties if absolutely necessary for the performance of the contract or invoicing, or if you have given your prior consent. In the context of order fulfillment, the service providers we use (delivery services, suppliers, banks) receive only the data necessary for the execution of the order and delivery. The data communicated to them must only be used for the performance of the tasks we entrust to them. No other use of the information is authorized or takes place with the service providers we mandate. For your order, we need your exact data, notably your name, delivery address, and email address for the order confirmation. To the extent that no legal retention obligation opposes it, your personal data will be deleted if you have exercised your right to deletion and if the data is no longer necessary for the performance of the tasks for which it was stored, or if its storage is not authorized for any other legal reasons.

 

2.4 Use of Your Data for Advertising Purposes and Newsletter
In addition to processing your data for the fulfillment of your purchase at CS Stores Sàrl, we also use your data to communicate with you regarding your orders and to recommend products or services that might interest you. By making a purchase at CS Stores Sàrl, you consent to our processing and using your personal data, particularly for advertising purposes, to send you information about our products by email and post. You may object to this at any time, partially or entirely, without incurring any costs other than transmission costs at basic rates. A simple written declaration sent to us by email, post, or fax is sufficient for this purpose. Regarding the newsletter, you can subscribe to it on our website or unsubscribe at any time by clicking on the link provided for this purpose at the bottom of our newsletter.

 

3. Credit Check

In order to protect you and shield our company from abuse, you authorize CS Stores Sàrl to transmit your personal data necessary for a credit check to a credit reference agency. We use the information obtained regarding the statistical probability of a payment default (“probability value”) to decide on the payment options suggested to you. In the event of a problem, CS Stores Sàrl reserves the right, at any time and without notice, to deactivate or terminate a customer account without being obliged to state the reason or notify the customer concerned. This applies particularly to customers who breach the general terms and conditions of sale.

Customers who have been excluded are not permitted to register again as customers on our website, whether under their own name or under the name of a third party, without the prior agreement of CS Stores Sàrl.

You may object at any time to the transmission of your data to a credit reference agency. A simple written declaration is sufficient for this purpose. However, we draw your attention to the fact that in this case, only advance payment will be offered to you.

 

4. Web Analysis

In order to continuously improve and optimize our offering, we use tracking technologies such as Google Analytics services. Google Analytics is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, which uses cookies—text files stored on your computer—to help Google analyze your use of our offering.

The information generated by the cookie about your use of our website, including your IP address, is generally transmitted to and stored on a Google server in the USA. Google continues to comply with the data protection guidelines of the “US-Safe-Harbor” framework and is registered in the US Department of Commerce’s “US-Safe-Harbor” program. Google will use this information to evaluate your interaction with our website and to compile reports on website activity for us. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data held by Google. Where applicable, Google will transfer this information to third parties to the extent required by law or if third parties process this data on Google’s behalf. Under no circumstances will Google associate your data with other data collected by Google. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above.

You may prevent the storage of cookies by selecting the appropriate settings on your browser software. However, please note that if you do this, you may not be able to use the full functionality of our website. Furthermore, you can prevent Google from collecting and processing data generated by the cookie regarding your use of the website by downloading and installing a browser plug-in.

 

5. Social Networks

Our website uses plugins for various social networks. Thanks to these, you can, for example, share content or recommend products to your acquaintances.

Through the integration of these plugins and if you are logged into a social network, the latter can attribute your visit to our site to your account. If you interact with the plugins, for example by clicking the Facebook “Like” button or entering a comment, the corresponding information is sent directly by your internet browser to the social network and stored there.

If you do not want social networks to collect data about you while you are browsing our website, you must log out of the social networks before your visit.

If you do not want social networks to collect data about you via cookies, you can block them in your internet browser settings. In this case, the internet browser does not send cookies to the server when third-party content is embedded on the site. With this configuration, however, it is possible that certain other interactive functions may no longer work properly.

 

6. Right to Information

In accordance with the Federal Act on Data Protection, our customers have, among other things, the right to be provided free information about their stored data and, where applicable, the right to rectify, block, or delete their data.

Your trust is paramount, which is why we remain at your disposal for any further information on the subject. You also have the possibility to send us a request, by email or post, for restrictions on the transmission of data to third parties.

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